Free, privacy-first tools built by contact center and HR professionals. All calculations run in your browser — nothing is sent to a server.
Record audio from your microphone and download a G.711 μ-law WAV file ready for IVR and IVA prompt uploads. Encodes to 8 kHz mono μ-law entirely in your browser.
Drag and drop audio files to convert them to G.711 μ-law WAV (8 kHz, 8-bit, mono) for IVR and IVA prompt uploads. Converts entirely in your browser — nothing is uploaded.
Assess your contact center's modernization readiness across 5 key dimensions: cloud adoption, omnichannel experience, AI & automation, data integration, and workforce operations.
Calculate the exact number of IVA ports or IVR lines required to handle your call volume at a target blocking probability using the industry-standard Erlang B formula.
Convert between hourly wages and annual salaries with full control over work schedule, paid/unpaid holidays, vacation days, and sick time. See monthly, weekly, and daily breakdowns.
Every calculation runs entirely in your browser. No data is ever sent to a server — your inputs stay yours.
Built by ULAP Services' certified Five9 and contact center professionals with real-world precision.
Results update in real time as you type. No waiting, no page reloads, no sign-up required.
All tools are free to use with no limits, no account required, and no hidden fees — ever.